Insurance and Safety
Insurance and Safety Commitments at Putney Movers
At Putney Movers, safety and protection are built into every stage of your move. As a fully insured removal company, we combine robust insurance cover with rigorous health and safety procedures to protect you, your property, your belongings, our team, and the general public. This page explains how our insurance and safety practices work in real terms for your home or office relocation.
Comprehensive Insurance for Your Peace of Mind
We understand that your belongings are more than just items; they represent years of hard work and personal memories. Putney Movers maintains comprehensive insurance to provide reassurance throughout your move. From the moment our team arrives at your property to the completion of unloading, your goods are handled under clearly defined cover and careful procedures designed to minimise risk.
Before your move, we can explain the scope of our existing insurance and discuss any specific requirements you may have, such as higher-value items or specialist equipment. Our goal is to ensure you are fully informed about how your possessions are protected and the safeguards we apply at every step.
Public Liability Insurance for Added Protection
Public liability insurance is a core part of our protection strategy. This type of cover is designed to protect you and members of the public in the unlikely event that damage or injury occurs in connection with our moving services.
During a typical move, our team may be working in communal areas, on shared driveways, in busy streets, or in office blocks where other people are present. Our public liability insurance is there to cover incidents such as accidental damage to third party property or accidental injury to third parties arising from our work. By maintaining strong public liability cover, we help ensure that your move is conducted responsibly and that risks to others are properly managed.
Professional Staff Training and Competence
Insurance alone is not enough; the real foundation of a safe move is the competence of the people carrying it out. All members of the Putney Movers team receive structured training tailored to the removal industry. This includes both initial induction training and ongoing refreshers to keep skills and knowledge up to date.
Our training covers safe lifting and handling techniques, correct loading and unloading methods, use of equipment such as trolleys and lifting straps, vehicle safety, and customer care. Team members are trained to handle fragile, bulky, and high-value items in a way that minimises the chance of damage. They are also instructed in how to identify potential hazards on site, communicate clearly with customers, and follow agreed safety procedures.
Supervisors monitor performance on jobs, provide guidance, and ensure that our safety standards are consistently applied. By investing in our people, we reduce risk and deliver a smoother, safer experience for every customer.
Personal Protective Equipment and Safe Working Practices
Putney Movers provides appropriate personal protective equipment and enforces its correct use. Depending on the nature of the job and the site conditions, this may include safety footwear, work gloves, high-visibility garments, and other protective items required to perform tasks safely.
PPE works hand in hand with our broader safe working practices. Team members are trained to keep walkways clear, secure doors and ramps, manage manual handling tasks as a team rather than individually where necessary, and use the correct tools for the job. Our vehicles and equipment are regularly checked so that staff can work safely and efficiently on moving day.
By combining PPE with professional behaviour and awareness of surroundings, we reduce the likelihood of slips, trips, falls, and manual handling injuries, helping to safeguard both our staff and anyone present at the property.
Structured Risk Assessment Process
Every move is different, so we use a structured risk assessment process to identify and control potential hazards specific to each job. Before work begins, our team considers factors such as access routes, staircases, lifts, parking arrangements, weather conditions, and any fragile or unusual items that may require special handling.
Where appropriate, we conduct assessments in advance to plan safe loading and unloading sequences, determine the right equipment, and establish how many team members are needed. On the day of the move, our crew performs dynamic risk assessments, checking for new or changing hazards, such as obstructions, wet floors, or unexpected access issues. If conditions change, we adapt our plan to maintain safety without compromising on efficiency.
This approach helps to prevent accidents, reduce the chance of damage to your property, and ensure that our insurance protections are supported by proactive, practical risk management.
Customer Confidence Through Transparency and Compliance
We aim to give customers clear, honest information about our insurance and safety measures. On request, we can provide details of our public liability insurance and explain how our procedures align with current health and safety expectations for removal companies. Our team follows documented policies for incident reporting and continuous improvement, so that any lessons from previous jobs are built into future planning.
Choosing Putney Movers means choosing an insured removal company that takes its responsibilities seriously. Through strong insurance cover, public liability protection, thorough staff training, appropriate PPE, and a structured risk assessment process, we work to ensure that your relocation is handled as safely and securely as possible.
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